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Frequently Asked Questions

General

NEMO° is an online learning and career management system offering courses and licensing solutions for mariner across the globe. NEMO° transports the traditional classroom directly to your digital device, allowing you to take courses at your own pace. Written exams can be taken online using our exam monitoring software, HALO° Exams. For those courses requiring in-person assessments, assessments are taken at our main facility or at a partner location. Assessment details and locations are always located in our course descriptions!

Yes! NEMO° courses are designed to work for all types of learners. Courses include auditory and visual aids to assist the text passages, video, and simulation. We use accessibility tools to ensure that our content has increased contrast within the course for a visually accessible learning experience.

The recommended device to use is either a desktop computer or a laptop. While tablet and mobile devices can access most content, some features may not be compatible. 

If you purchased a course, you must login to access it. Courses can then be accessed through the “My NEMO” or “My Account” pages. 

If you are having trouble with your login credentials please email techsupport@northeastmaritime.com

For direct support, you may contact us by emailing: techsupport@northeastmaritime.com or by calling +1 (508)-992-4025 between 8am-5pm EST.  A representative will be in touch with you within 24-working hours. 

Please note that support may be limited on Saturday and Sunday, but we are working to increase availability. 

For a list of all Marine Radio Licensing courses such as VHF and GMDSS, please click the “Courses” option in the main menu bar and click “Radio.” 

If you have a considerable learning disability and are struggling with our course content, please contact us at techsupport@northeastmaritime.com

No, we currently do not have an App for NEMO°! Everything can be accessed using a web browser. 

To learn more about Northeast Maritime Institute and our various programs such as the College of Maritime Science, please visit: https://www.northeastmaritime.com

General

NEMO° is an online learning and career management system offering courses and licensing solutions for mariner across the globe. NEMO° transports the traditional classroom directly to your digital device, allowing you to take courses at your own pace. Written exams can be taken online using our exam monitoring software, HALO° Exams. For those courses requiring in-person assessments, assessments are taken at our main facility or at a partner location. Assessment details and locations are always located in our course descriptions!

Yes! NEMO° courses are designed to work for all types of learners. Courses include auditory and visual aids to assist the text passages, video, and simulation. We use accessibility tools to ensure that our content has increased contrast within the course for a visually accessible learning experience.

The recommended device to use is either a desktop computer or a laptop. While tablet and mobile devices can access most content, some features may not be compatible. 

If you purchased a course, you must login to access it. Courses can then be accessed through the “My NEMO” or “My Account” pages. 

If you are having trouble with your login credentials please email techsupport@northeastmaritime.com

For direct support, you may contact us by emailing: techsupport@northeastmaritime.com or by calling +1 (508)-992-4025 between 8am-5pm EST.  A representative will be in touch with you within 24-working hours. 

Please note that support may be limited on Saturday and Sunday, but we are working to increase availability. 

For a list of all Marine Radio Licensing courses such as VHF and GMDSS, please click the “Courses” option in the main menu bar and click “Radio.” 

If you have a considerable learning disability and are struggling with our course content, please contact us at techsupport@northeastmaritime.com

No, we currently do not have an App for NEMO°! Everything can be accessed using a web browser. 

To learn more about Northeast Maritime Institute and our various programs such as the College of Maritime Science, please visit: https://www.northeastmaritime.com